Sea transport
Shipping
Railway transportation
Freight
Fcatory direct sales
Lifelong maintenance
24h online service
One year warranty
100% in kind shooting
We supply Consumables and replacement parts
Inside maintenance and repair
Warranty support
Over-phone service support and advice
Over-phone technically help
If you have an OTS chamber , we will do our best to help you in whatever way we can.
We provide 14 months after sale service from the date of shipment. Usually the service is 12 months. But we extend 2 months to our customers considering the long sea shipment. You can have 24-hour response by our engineer, no matter e-mail, video call or phone call. We will send you FREE spare part for any default.
OTS helps diagnose and fix which problems you have. We also can schedule a technician who can teach you how to solve the problems. If your company is enough close to us, we can send technicians to help you as soon as possible.
We have PDF files of manuals for current models are available free. If you need more, please contact us to request a copy. Older and printed copy at additional charge.
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